Ausmed Brand Logo Mark
Ausmed Brand Logo
Log in
Get started

Learn

Discover
New Skill Tracks CPD Package

BROWSE BY

Courses Training Modules Lectures Articles Educators Professions Learning Hubs Topics Partners Standards Training Plans

Managing Aggression in the Workplace

Cover image for: Managing Aggression in the Workplace
CPDTime.
30m
Updated 08 Mar 2024 Certificate

This module will help you explore current thinking and policy relating to aggressive behaviours at work. It will also look at how those behaviours can be minimised and addressed. The module is designed for new and continuing employees in all health settings including community services.

Content

6 Video Units • 10 Questions
Pre-reflection
1 Question
Introduction
2 Questions
3m
Causes of Aggression in the Workplace: Patients and Relatives
1 Question
1m
Causes of Aggression in the Workplace: Staff
1 Question
3m
Passive Aggression
2 Questions
4m
Minimising Aggressive Behaviours in Patients
2 Questions
3m
Conclusion
1m
Post-reflection
1 Question

What you'll learn:

1

Describe a range of aggressive behaviours.

2

Recognise passive aggression.

3

Identify how aggressive behaviours impact on you and on your workplace.

4

Know the actions to take if aggressive behaviours occur in your workplace.

Topics

For Teams
Assign to your staff

Assign mandatory training and keep all your records in-one-place.

Find out more
Meet your educator
educator profile image
Andrew Crowther
Associate Head of School
Content Integrity
Ausmed strives for the highest level of content integrity and accuracy in our educational resources.
Last updated08 Mar 2024
Published01 Sep 2019
Due for review29 Sep 2025
Cite this resource

Recommended resources

Image for Customer Service
Customer Service
CPDTime.resource
29m
Course
Image for Insulin Therapy
Insulin Therapy
CPDTime.resource
57m
Course
Image for Holding Difficult Conversations at Work
Holding Difficult Conversations at Work
CPDTime.resource
30m
Course
Image for Managing Urinary Catheters in Acute Settings
Managing Urinary Catheters in Acute Settings
CPDTime.resource
57m
Course
Image for Stroke Management
Stroke Management
CPDTime.resource
1h 12m
Course
Image for Infection Control Cleaning
Infection Control Cleaning
CPDTime.resource
36m
Course
Image for Diabetes Emergencies: Hyperglycaemia
Diabetes Emergencies: Hyperglycaemia
CPDTime.resource
45m
Course
Image for Diuretics in Cardiovascular Therapy
Diuretics in Cardiovascular Therapy
CPDTime.resource
36m
Course
Image for Meal Assistance in Residential Aged Care
Meal Assistance in Residential Aged Care
CPDTime.resource
20m
Course
Image for Pharmacological Pain Management Options: Opioids and Other Analgesics
Pharmacological Pain Management Options: Opioids and Other Analgesics
CPDTime.resource
51m
Course