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Most of the time healthcare and treatment go to plan. Unfortunately, however, adverse events do still occur and someone is harmed. This Ausmed Training Module teaches staff how to be appropriately transparent and honest with clients after an adverse event with the help of the Australian Open Disclosure Framework.
Understand the concept of open disclosure.
Recognise the importance of open disclosure and apology in healthcare settings.
Be familiar with the Australian Open Disclosure Framework.
Know how to appropriately provide an apology in response to an adverse event.
All healthcare staff in any setting.
New 
Free
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